BitStarz Casino Privacy Policy

At BitStarz, we take our responsibility to protect your personal data seriously. This privacy policy explains how we collect, use, and share your information when you use our services.

Data Collection

When you create an account with us or use our services, we collect the following types of data:

  • Personal details: name, address, email, phone number
  • Login credentials: username, password (hashed for security)
  • Device information: device type, operating system, browser type
  • Payment information: payment method, transaction history
  • Gaming activity: game played, winnings/losses, betting history

We may also collect data from third-party sources, such as social media platforms or payment processors.

Data Use

We use your personal data to:

  • Create and manage your account
  • Process transactions and payments
  • Provide customer support
  • Improve our services and games
  • Personalize your gaming experience (e.g., recommending games based on your preferences)
  • Comply with regulatory requirements

Data Sharing

We may share your data with:

  • Third-party service providers: payment processors, game developers, hosting companies
  • Regulatory bodies: governments, licensing authorities
  • Law enforcement agencies: in response to a valid request or to prevent harm to others

Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies (e.g., web beacons) to:

  • Collect data on your browsing behavior
  • Personalize your gaming experience
  • Analyze our services' performance

You can manage cookie settings through your browser.

Security Measures

We implement various security measures to protect your personal data, including:

  • Encryption: we use SSL/TLS encryption for secure data transmission
  • Access controls: only authorized personnel have access to your data
  • Regular backups: to prevent data loss in case of a disaster

Your Rights

As our customer, you have the right to:

  • Access your personal data
  • Correct or update your data
  • Erase your account and data (subject to regulatory requirements)
  • Object to direct marketing communications

Changes to This Policy

We reserve the right to modify this policy at any time. Changes will be effective immediately upon posting.